CAC River Cruise aboard First Lady

Guests with Limited Mobility – What to Expect Onboard

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  Handicap Accessible Boats

  All our boats, except First Lady & Little Lady, are handicap accessible and offer a wheelchair-accessible restroom.

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  Seating Options

  Guests who are unable to climb stairs to the upper deck may sit on the open-air bow deck or the climate-controlled cabin with large windows.

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  Accessing the Dock Area

  For guests unable to use stairs, the City of Chicago Riverwalk provides two options: an ADA-compliant ramp at Wacker Drive and State Street, or a drop-off area on the same level as our dock at Lower Lower Wacker Drive. View directions.

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  Assistance can be provided

  Staff members will gladly take table-side drink orders for passengers with limited mobility.

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  Have more questions?

  Please visit First Lady or contact CAC's tour operations team.

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  How to Buy Accessible Tour Tickets

  Tickets for tours on accessible boats can be purchased by selecting the 10 a.m., 11 a.m., 12 p.m., 1 p.m., 2 p.m., 3 p.m. or 5 p.m. departure times.

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  Wheelchairs Available for Use

  For those requesting use of the company's manual wheelchair, please visit the dockside of First Lady River Cruise ticket office upon arrival.

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  Service Animals

  We welcome service dogs onboard! The service animal must be harnessed, leashed, or tethered while in public places. Emotional support animals, pets and other animals not covered by ADA guidelines are not permitted. Please visit the ADA's FAQ on service animals for further details.

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  Boarding Ramps Available

  When boarding the ship, guests cross two ramps and enter through a opening (doorway) that is 36" wide. Crew members can assist you in guiding the wheelchair across the gangway. Motorized scooters and electric wheelchairs may not board the ship; guests may utilize our manual wheelchair (based upon availability).